Firsttrade Customer Support Solutions
We're dedicated to guiding you at every stage
At Firsttrade, your experience is our highest concern. Our expert support team is prepared to address any inquiries or issues, ensuring a smooth and rewarding trading experience.
Contact Us for SupportMultiple Ways to Connect with Us
Email Support
Comprehensive assistance for routine questions. Replies provided within one business day.
Send EmailPhone Support
Customer support accessible for vital and detailed inquiries. Reach us Monday through Friday, 9 AM – 6 PM (EST) at Firsttrade.
Call NowSocial Media
Follow us on Instagram, TikTok, and YouTube for the latest updates and support resources.
Follow UsCommunity Forum
Join our community to exchange insights, share advice, and troubleshoot common problems efficiently.
Discover Our OfferingsConnect Anytime
Live Chat
24/7
Available around the clock for immediate assistance
Email Support
Rapid response service guaranteed
Provides swift responses during business hours.
Phone Support
Pursue financial freedom through education and empowerment initiatives.
9 AM – 6 PM (EST)
Help Center
Always available
Get help whenever you need, at your own pace
Support Made Simple
1. Log In
Log into your Firsttrade account via the official website by entering your credentials.
2. Go to the Help Center
To get assistance, select the "Help" or "Support" link often found at the bottom or main navigation menu.
1. Choose Your Support Method
Opt for live chat, email, phone, or explore self-help options based on your preferences.
4. Provide Details
Ensure you include your account details and specific support request to receive prompt assistance.
Explore Options Independently
Help Center
Visit our extensive resource hub for in-depth tutorials and learning materials.
Access ResourceVideo Tutorials
View detailed video tutorials to familiarize yourself with Firsttrade's functionalities.
Access ResourceCommunity Forums
Engage with industry colleagues and exchange valuable insights through our trader community.
Access ResourceEnhance Your Support Journey with Specialized Help
Clearly Describe Your Issue: Offer an detailed explanation along with relevant warnings or information.
Supply Necessary Details: Include account specifics and visuals if needed to facilitate effective support.
Choose the Best Contact Channel: Use live chat for urgent questions and email for detailed inquiries.
Check the FAQ section first: Find quick answers to common questions before reaching out to customer support.
Gather necessary details: Collect your account numbers, transaction IDs, and relevant visuals to streamline your support inquiry.
Customer Support Tips: If responses are delayed, try contacting support again through the same or alternative channels.